DMR57 Dishwasher lock malfunction

The lock on my dishwasher will not unlock. When the door is opened the lock slips on the catch and does not unlatch. I have reset the lock in its correct position but when shut and opened again it slips.

jdwoodward wrote

If the lock is not functioning properly, it will likely require service to correct. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

 

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