Electrasol dishwasher tabs not dissolving in dishwasher

I have a brand new dishwasher. I washed 2 loads of dishes with no problems using dishwasher tabs. Since then, I have washed at least 4 additional loads and once the cycle is complete, I open the dishwasher and there is the dishwasher tab laying at the bottom of the dishwasher or it’s still laying in the now-open detergent compartment. Any suggestions??

CraigW wrote

Please click on the link below then select "Troubleshooting ► > Cleaning Performance ► > Detergent Is Not Dispensing Properly": http://support-us.samsung.com/cyber… If these suggestions do not help to resolve the issue, please use the link provided in the article to request further assistance.

 

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